Care and Maintenance

Care and Maintenance


Periodic maintenance is necessary to ensure long term durability and customer satisfaction. All products should be closely inspected each month. If any item shows signs of structural failure, it should be taken out of service immediately.



Please follow specific manufacturing guidelines when cleaning fabric. Cleaning with an unapproved solution could damage the fabric.


Neglect is the most common cause of the premature breakdown of any upholstery fabrics. Problems occur as a result of inadequate removal of dirt, dust and grit which settles on the surface of the upholstery. If not removed, the dirt and grit will eventually penetrate the structure of the fabric. With further agitation, as a user sits on the upholstery, the dirt and grit will act like sandpaper wearing away and breaking fibers in the fabric structure. If enough fibers are broken, a hole will eventually form in the upholstery.


In the same way, pilling can occur. Pilling involves loose fibers migrating to the surface of the fabric, which with further agitation as a user sits on the chair, will curl up to form tiny bobbles of fiber. Although pilling can occur with well-maintained fabrics, it is well known that soiling agents can initiate and/or significantly accelerate pilling.



Please refer to manufacturer guidelines for conditioning and cleaning. Regular maintenance may be necessary every 3 months to keep the leather surfaces from peeling or cracking.


Plastic/felt feet

Need to be inspected and replaced if worn


Epoxy powder frames

Clean using a damp cloth with a mild solution of soap and water.


Chrome frames

Clean chrome with a good grade chrome cleaner to maintain a bright finish. Occasionally chrome leakage can occur on products that have been just delivered. Wipe down with a chrome cleaner to eliminate this.


Table tops

Clean with a soft damp cloth and mild detergent solution. Do not use abrasive cleaners.


Wood seating & tables

Wood is a natural product and owes its inherent beauty to the variations in color, texture, and grain which are not considered defects. SIC cannot guarantee the exact matching of colors between batches of wooden products, as wood naturally ages through time.


TFL & Laminates

TFL & Laminate tops are very resistant to normal office problems, such as tea or coffee stains. Simply wiping with a soft damp cloth will remove most stains. Should a stubborn problem arise, clean with a soft damp cloth and a mild detergent solution. Do not use abrasive cleaners. Cut back edges should be wiped with a dry cloth only.


Our outdoor furniture is easy to maintain on a daily basis with a damp cloth and a neutral degreasing cleaner. For an optimal aspect, we recommend rinsing and drying the surface. To guarantee the longevity of your surfaces, we recommend that you clean stains with a suitable cleaner immediately. For occasional cleaning or re-use after winter storage, it is possible to remove encrusted deposits (moss, pollution, etc.) with a high-pressure cleaner. The surfaces do not require any additional treatment. To avoid natural oxidation of the core and to ensure a perfect finish, it is nevertheless possible to apply a waterproof varnish or linseed oil. For residual stains, you can renovate the core by sanding.

Choice of decors
Over the years, rain, temperature variations, organic matter and pollution cause a slight natural discoloration of decors. The mechanical performance of the material is not altered by this colour change and your furniture remains just as resistant. Lighter and less pigmented decors have by nature a better colour durability. On the other hand, dark decors will be more difficult to maintain, as the visual degradations are more noticeable.
Protection of furniture
To extend the lifespan of furniture, it should be stored under cover or protected (with a breathable protective cover), especially during long periods of non-use. Fixed, unprotected furniture will age more quickly. It is not advisable to leave stagnant water on the product surface for prolonged periods of time. There are various products on the market that cater to these requirements.
The reasons outlined below will not be accepted as the subject of a complaint:

• Natural ageing and wear and tear of products, including discolouration
• The use of unsuitable abrasive maintenance or cleaning products
• Failure to comply with the precautions, advice and instructions regarding the use, assembly, maintenance, storage or protection of the products

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